INTJenuity Deep Dive Workshop
Ever been in a meeting where one person talks, and nothing gets accomplished? That’s the opposite of the INTJenuity Deep Dive Workshop.
The INTJenuity Deep Dive Workshop is a highly structured, intensely collaborative event for 6-32 participants. The Deep Dive Workshop may be a single day or two-day event, depending on scope. The workshop is run as a series of sessions, with each session focused on a single “deep question”. Three to five “deep questions” can be addressed in a day, depending on the size of the group and the depth of the questions. Through careful design and organization of the questions, and through expert facilitation of the process, complex problems can be worked very efficiently.
Over the course of the workshop, the questions start simple, and build toward a planned, highly impactful outcome. Here’s a sample progression of questions for a one-day Deep Dive Workshop, focused on service quality issues:
- What are the characteristics of a high quality service?
- Why are our services not meeting quality expectations?
- How can we improve service quality?
- What goals should we establish?
- What actions must we take?
The questions will always be unique depending on the context. They will be designed to deconstruct a specific issue, envision solutions, and drive toward actionable outcomes.
After setting the context for the day, the team is given the first question to consider. Participants are given a short time to brainstorm individually on answers to the question. Then small workgroups of 3-4 participants are organized to discuss, combine, and prioritize answers. These workgroups are organized to ensure a mix of roles, perspectives, and personality types. The method used drives everyone to participate, equalizes every participant’s voice in the process, and neutralizes “power players” and personal agendas.
The facilitator collects answers from the workgroups in a structured way, and displays these results to the group as a whole. Through this process, a shared understanding of the issue is developed, and diverse points-of-view are considered. A highly collaborative approach to grouping the answers and naming the groups drives intensive discussion that dives deeper to root of the problem. Findings and actions are summarized, and agreed by all participants.
This process is repeated for each question. The first session goes somewhat slowly, with sessions accelerating as the team develops comfort with the process. Each session typically lasts 60-90 minutes, but sessions can be longer for larger groups. At the completion of the workshop, the team reflects upon their revelations, and reinforces identified goals and actions.
Through this process, strong consensus is established and the probability of successful follow-through is greatly increased.
Variations of this process are highly effective for process improvement, organizational transformation, priority setting, requirements gathering, and participative planning.